We have designed
this FAQ page to answer all of your questions relating
to how to care for your wig or hairpiece, how to wear your wig and how to send
us a sample of hair to match your color.
For questions relating to ordering, shipping, returns, exchanges or other related matters, please see our
Customer Service page.
- How do
I send a sample of hair?
- How often
do I clean my wig or hairpiece?
- How do
I clean my synthetic wig or synthetic hairpiece?
- Can I use
hairspray on my wig or hairpiece?
- Are their
any other styling products available for synthetic or human hair synthetic
blend wigs and hairpieces?
- What type
of styling tools can I use on my wigs and hairpieces?
- How do
I clean my human hair wigs and hairpieces?
- How do
I put on and wear my wig?
- How do
I store my wig?
- What about
cutting, re-setting and coloring my wig or hairpiece?
- Can the
wig be made bigger or smaller to better fit my head?
- How do
I take my correct head measurements?
- How does
your professional styling service work and what is the cost?
- Will my wig frizz?
- What are the hours of operation?
- What does a Monofilament Wig Mean?
- Can I buy or borrow a color ring to find
the color that's right for me?
- Why do some Look of Love
human hair colors cost more than others?
1. How do I send a sample of hair?
Cut a piece of the hair to be matched at least .5 inch wide and 1
to 2 inches long.
Enough hair must be in the sample to be able to determine its actual color.
To match a hairpiece or hair extension to your own color:
Cut the hair sample in the area where your own hair blends naturally
into the point where the hairpiece or hair extension begins.
To match a wig to your own hair color: Cut the piece of
hair from an area that best represents your overall hair color. This area is
usually in the upper layers or outer ends of your hair. You would NOT find
your best overall color match, for example, at the hairline on your neck
(nape). This area is usually darker in color than your overall hair color.
Please tape the hair sample to a letter size sheet of paper. This
paper must also include your name, address, phone number and e-mail address.
Also, please let us know which wig or hairpiece you are considering.
Send your swatch and information to:
12509 SW 21st Street
Miramar, FL 33027
2. How often do I clean my wig or hairpiece?
If worn daily for 10 to 12 hour a day, we would suggest you wash
it once every 10 to 14 days. But, there are factors that could change this,
depending on the individual wearer, the type of styling products used or the
environment in which the wig or hairpiece is worn. You, personally, will be
the judge of when it needs to be cleaned.
do I clean my synthetic wig or synthetic hairpiece?
First, fill a
small hand sink or a large-sized bowl with approximately
2 quarts of COOL WATER. NEVER
USE HOT WATER! (hot water will remove
the pre-styled curl pattern that is built into a synthetic wig or
Add approximately 2 ounces of Synthetic Hair Cleanser
to the cool water and swish around to mix. Then you are ready to place the hairpiece
or wig into the solution.
Allow to soak for 5 to 10 minutes, and then swish the
piece around in the soapy solution for a minute. Note: If your wig
has makeup build-up along the front hairline, we recommended you use an old
toothbrush and hand soap to remove this.
After washing, discard the soapy water. Rinse sink and
fill up with clean cool water; sometimes you may want to rinse twice. Shake
out excess water.
simply lay the hairpiece on a towel to air-dry naturally.
DO NOT BRUSH WIG
DO NOT USE A HAIRDRYER
This kind of heat
can damage fiber hair! If you have a wig, it is
you place it on a wire head form so it dries in its natural round head shape.
(Air can pass through a wire form. Air cannot pass through a Styrofoam head
form.) Both the Wire Stand and the Deodorizing Wig Perch are
excellent for this purpose.
We recommended a special Synthetic Fiber Hair Conditioner:
It conveniently sprays onto your wig or hairpiece. This conditioner should
be used lightly after each washing as well (for longer hairpieces, use each
time your hairpiece is worn). Conditioner build up is good and provides a
longer life for synthetic hair, eliminates static electricity (which can also
damage fiber) and makes fibers look healthy.
4. Can I use hairspray on my wig or hairpiece?
For those who like using a holding spray, we provide Synthetic Fiber
Hairspray. It not only holds hair in place beautifully, but washes out completely and
is water soluble. Holding sprays
that are not water soluble should never be used!
5. Are there any other styling products
available for synthetic or
human hair synthetic blend wigs and hairpieces?
Synthetic Hair Glosser spray is a product that helps maintain
a natural healthy sheen to synthetic hair fiber. As a hairpiece or wig gets
used and is washed a number of times, it may start to lose its original sheen.
ShineIt helps restore that sheen! Synthetic Hair Liquid Mouse Volumizer adds ultra protection,
texture and body, for fuller feeling wigs and hairpieces. This is a
great styling product for all synthetic fiber styles.
type of styling tools can I use on my wigs and hairpieces?
Depending on the type of hairpiece or wig you own, it is advisable
to lightly pick or brush the ends to soften the appearance each time you wear
it. On long pieces, always start from the ends.
Brushes that have single teeth from
the base and have bristles that can flex or bend as they pass through the
hair; this will lessen any possible damage.
Hair picks are also excellent for light
touch-ups because they pass
through the fiber with minimum resistance or pulling.
with bigger spaces
rather than close-together teeth.
7. How do I clean my human hair wigs and
We recommend that you use ShampooIt and RestoreIt which
made for human hair wigs & human hair hairpieces.
First, fill a small hand sink or a large-sized bowl with
Add approximately 2 ounces of ShampooIt to the cool water and swish
around to mix. Then you are ready to place the human hair hairpiece or wig
into the solution.
Allow to soak for 3-5 minutes, and then swish the piece around in the
soapy solution for 1 minute. Note: If your wig has makeup build-up along the front hairline, we recommend you
use an old toothbrush and hand soap to remove this.
Remove excess water by blotting with towel. Spray on Restorelt
liberally throughout hairpiece or wig, do not over saturate.
DO NOT RINSE OUT!
Proceed to comb through hair, starting at the ends and work your
way up to the base
You can set it under a hot dryer until dry, or let it naturally
air dry overnight.
8. How do I put on and wear my wig?
Remove the protective hair net from your wig. Give the wig a good
shake to allow air to fluff through the hair fibers.
If your hair is short, brush it back from your face and behind your
ears. If your hair is long, distribute and pin your hair up evenly, so as
not to have a "bump" anywhere. Many people use a wig cap, and it’s very convenient.
Hold your wig at the sides with the woven label in the back. Place
it at the middle of your forehead (for leverage) and slide it on from front
to back. The top front of the wig’s cap should rest approximately 1/4" past your natural hairline. If the wig is too forward at the front hairline,
it will look hat-like and unnatural. The ear tabs on each side of your head
should be evenly placed in front of your ears. Never place the wig over your
Tuck in any stray hairs at the front, sides and nape.
9. How do I store my wig?
The best way to store your wig is on a Wire Wig Stand or Wig Perch
Wig Stand. This will keep your wig fresher and maintain its style
Keep your wig in a clean place, away from dust, sources of high heat and
excessive humidity. Never enclose in a box or plastic
bag (except while traveling).
10. What about cutting, re-setting and
coloring my wig or hairpiece?
We recommended that any cutting, coloring or rinsing, as well as
of your wig or hairpiece, should be done by us or another trained professional.
11. Can the wig be made bigger or smaller
to better fit my head?
Yes, all wigs can be adjusted to fit your needs, by tightening or
loosening the Velcro tabs located in the back of the wig. If your wig is
still too large, you may want to consider purchasing a Comfy Grip.
The Comfy Grip has been found to be beneficial for every wig wearer
due to its ability to hold the wig securely and comfortably in place. We feel
it is necessity for people who have experienced total hair loss.
12. How do I take my correct head measurements?
your Professional Styling Service work and what is the cost?
If you feel you need alterations for example, making your wig cap
a smaller size or stretching the wig cap for an extra large fit, please e-mail
us your measurements at
and we will give you a price for this additional service.
my wig frizz?
Frizzing is usually caused by excessive steam; for example, opening the
oven, the dishwasher, the clothes dryer and any other heat source, such as
the blow dryer and curling iron. Frizzing also occurs by friction, such as
long hair wigs rubbing against the back of the chair.
are the hours of operation?
does a Monofilament Wig mean?
"Real" Than Real….
wig cap style, offering the most realistic scalp appearance and hair
The hand-tied top, combined with a double monofilament, creates extra
comfort as well as quality and naturalness.
Tape tabs are at the front hairline, and side ear tabs. This
extra security allows easier styling while wearing, and provides the
most freedom for an active lifestyle
17. Can I buy or borrow a color ring to find
the hair color that's right for me?
18. Why do some Look of Love
human hair colors cost more than others?
As of July 2012, Look of Love has added a surcharge for lighter
shades of human hair. Unfortunately, this cost increase is out of our
control and we have been forced to adjust our prices accordingly. Here is the official notice from Look of Love:
Darker shades of our human hair colors are more closely related to
the original color of our hair from India and China. Our factories can
process this hair to make various darker hair colors without too much
difficulty. However, our factories have now increased our costs for
processing lighter hair colors offered by our company. This is due to
the extra time, products and educated craftsmanship required to achieve
quality hair colors with the least amount of abuse to the hair
structure/cuticle. Therefore, you will notice a slightly higher selling
price if you should choose one of the lighter hair colors. Thank you for